Last updated: 02 Dec. 2025
Welcome to Sareda. By accessing or using our website saredashopping.com, you agree to the following Terms & Conditions.
Please read them carefully, as they outline your rights and responsibilities when using our services.
1. General Information
Sareda is an online marketplace that connects customers with multiple partner stores to provide a wide range of fashion, beauty, and lifestyle products.
By using our website, you agree to follow these terms and all policies linked on our site.
2. Use of Our Website
You agree not to:
- Use the website for any illegal or unauthorized purpose
- Interfere with website security or functionality
- Copy, distribute, or misuse content from the website
- Provide false or misleading information during checkout
We reserve the right to suspend or refuse service to anyone who violates these terms.
3. Product Information
We work with trusted partner stores to provide accurate product details.
However:
- Colors may vary slightly due to lighting and screens
- Stock availability may change
- Prices may be updated at any time
If an ordered item becomes unavailable, we will notify you and offer an alternative or refund.
4. Orders & Payments
When you place an order:
- You agree that all information provided is accurate
- You agree to pay the total amount listed at checkout
- We accept cash on delivery, bank transfer, Telebirr, and other approved methods
Orders may be cancelled if:
- Items are out of stock
- Payment is not confirmed
- Delivery information is incorrect
5. Delivery
Our delivery system works by collecting items from partner stores and bringing them to our central pickup point before delivering them to your location.
By placing an order, you acknowledge:
- Delivery fees are charged per order, not per item
- Delivery times may vary based on location
- You must be reachable by phone during delivery
- Failed delivery attempts may require additional fees
Details are provided in our Delivery Policy
6. Returns & Refunds
You may request a return within 24 hours if:
- The item is damaged
- You received the wrong item
- The product does not match the description
Some items (fragrances, cosmetics, personal care, undergarments, etc.) are not returnable for hygiene reasons.
Refunds are issued as:
- Store credit
- Exchange
- Direct refund (bank/Telebirr), depending on eligibility
Full details can be found in our Return & Refund Policy.
7. Pricing & Fees
All prices on the website are listed in Ethiopian Birr (ETB).
Prices may change at any time due to supplier updates or currency changes.
Delivery fees are separate and non-refundable except when the wrong or damaged product is delivered.
8. Intellectual Property
All content on this website , including logos, photos, text, and design — is the property of Sareda.
You may not use, copy, or distribute any content without permission.
9. Partner Stores
We work with carefully selected stores.
However, Sareda is not responsible for:
- Manufacturer defects
- Delayed stock from partner stores
- Supplier mistakes beyond our control
We do ensure quality checks before delivery to you.
10. Limitation of Liability
Sareda is not responsible for:
- Delays caused by traffic, logistics, or store issues
- Losses caused by incorrect customer information
- Damages resulting from misuse of products
Our responsibility is limited to the amount paid for the order.
11. Account Responsibilities
If you create an account on our website:
- You are responsible for keeping your login details safe
- You must notify us if you suspect unauthorized use
We may close or suspend accounts for misuse or violation of policies.
12. Changes to Terms
Sareda may update these Terms at any time.
Updated versions will be posted on this page with a new “Last updated” date.
13. Contact Us
For questions about these Terms & Conditions, you can reach us at:
Email : saredadotcom@gamil.com
Website: saredashopping.com